Mission Statement
VanDyke, Inc., will remain dedicated to only providing the
essentials in business equipment and software, that help our business customers
to enhance their office productivity, while maintaining a professional
appearance and improving profit.
Product/Service Overview
VanDyke, Inc. continues to provide a complete line of: TOSHIBA
Digital Copier/Fax/Printer/Scanners, designed to help companies reduce the
overall cost of ownership of office equipment, while dramatically improving
office efficiency, productivity and quality.
VanDyke, Inc. Utilizes State of the Art eBridge
Technology throughout our entire line for complete LAN-faxing,
Printing, and scanning which allows users the ability to send and receive
faxes, scans, or print jobs from their desktops. Our Software based on
the eBridge
Platform, to ensure seamless compatibility with applications like OCR,
Document Library, and Search. The
utilization of eBridge may reduce a users overall operating cost
by as much as 75%.
To simplify and ease equipment acquisition, VanDyke, Inc. is
currently in partnership with US Bank Equipment Finance Services, who
is dedicated to providing our customers with the most pleasant equipment
leasing experience in the industry.
VanDyke, Inc. has at our Ashland, Kentucky headquarters, a Complete
Digital Showroom, all demonstration equipment is, both connected and
networked. Providing a location, not only for up-to-date employee training but
also available so the customer can better see and compare the complete line
of equipment and solutions available,
all in one location.
Competitive Advantages
TOSHIBA has
become a world leader in technology, while providing the leading edge innovation
for almost every company marketing their business and products worldwide. For 26
years VanDyke Inc has chosen to remain a single line dealership so that
we may concentrate our efforts on our customers’ needs and tailor a Toshiba
solution specific to those companies concerns.
Technology Capabilities
VanDyke, Inc OnLine illustrates our commitment to providing
our entire Customer Base a simple and cost effective way to communicate
directly with us, not only can you obtain up-to-date equipment information, you
can also request Service for your equipment, or get Sales Support, you can even
order supplies using our secure catalog.
VanDyke, Inc. has developed and maintained the Most
Responsive and Highly Trained, Customer Service Support Program, in the Eastern
United States. Offering a "Quality Commitment Guarantee" that simple
states: "If it doesn't work, and we can't repair it, we'll replace
it" based on the terms and conditions of the Guarantee.
The Service Department of VanDyke, Inc. has been awarded the
distinguished: NATIONAL "Promaster Service Award" for 18
consecutive years. [This award was given based on Customer
Response of Satisfaction, as compared, to other brands and companies].
VanDyke, Inc. Technicians have received [19] "Star Technical Awards of Excellence" from the manufacturer.
Proving both, the Dedication and Quality of Service provided to all VanDyke,
Inc. Customers.
Customer Benefits
For the past 26 years, VanDyke, Inc. has dedicated itself to
Business Equipment ONLY,
[Not Office Supplies or Furniture], this means (100%) one hundred percent, of
our efforts are directed to ensuring our customers business equipment is
operating at its maximum potential.
Being a Specialist, has its advantages!
Summary
With more than 30,000 Equipment Items being
sold in the past 26 Years, we invite you to join the 4200 clients and
corporate customers that have used VanDyke, Inc. for their business solutions.
And ask that you let us put our combined 250
years of industry experience to work for YOU!
VanDyke, Inc. - 2548 Greenup Avenue - P.O. Box 2618 -
Ashland, Kentucky 41105-2618
Phone:
(Local) 606-327-5536 – (Toll Free) 800-826-3755